North Carolina Department of Environment and Natural Resources
Division of Environmental Health

During and After Tips

Food Safety
  • Minimize the number of times you open the freezer and refrigerator doors.
  • Food kept in a closed refrigerator will keep for approximately four hours from the time the power went off. After that, throw it out.
  • Food kept in a closed freezer will last for approximately 48 hours. After 48 hours, food should be cooked thoroughly or thrown out. Do not refreeze thawed foods.
  • Any food (including food and drinks in cans, plastic or glass containers) that has come into contact with floodwaters should be thrown away.
Drinking Water
  • Public and private wells that have lost pressure or been flooded may have become contaminated. Pay attention to any notices put out by your water supplier or health authorities. Contact your local health department about private well water testing.
  • Use bottled or stored water for cooking and drinking, if available, until health officials declare that water is safe.
  • If the public water supply has lost power or a resident’s private well has been flooded, tap water used for drinking, cooking, brushing teeth or making ice should be boiled for at least one minutes. Pregnant women and babies should use bottled or stored water; boiled water is not good for them.
  • If you cannot boil your tap water, treat it with bleach using 8 drops (1/4 teaspoon) to one gallon of tap water. DO NOT use bleach that contains soap or scent. Mix it thoroughly and let stand for 30 minutes before using.
  • All floodwater is considered contaminated; do not use it for any use.
Clean Up
  • Assume that everything touched by floodwater has been contaminated and will have to be disinfected or thrown away.
  • Wash your hands frequently and always wear protective gear — waterproof gloves and boots, long sleeves and pants, eye protection and a disposable filtering face mask, if possible.
  • Walls, hard-surface floors and counters can be cleaned with soap and water first, then with a solution of 1 cup bleach mixed into 4 gallons of water. Go over the area twice with the bleach solution. Pay particular care to areas where children will be playing.
  • Use a two-bucket method of cleaning—put the cleaning solution in one bucket and the rinse water in another. Change rinse water frequently.
  • Upholstered furniture and mattresses that have been contaminated should be discarded. Carpet and padding might also have to be thrown away. Linens and clothing can be washed in hot soapy water or dry cleaned. Dry wall and insulation may draw water up above the flood line and will have to be removed.
  • If the pilot light on your natural gas furnace or hot water heater has gone out, have it re-lit by a professional.
Septic Tanks
  • Human exposure to wastewater can lead to disease transmission. Do not let children play in flood waters as these waters may be affected by sewage also.
  • If you live in a low-lying or flood-prone area, the ground in your area may already be saturated due to the heavy rainfalls during and after the hurricane. Septic systems will not function properly in saturated conditions. After a major rainfall event like a hurricane, it may take several days for the soils to drain and allow your system to return to normal. Pumping the tank may not provide any improvement. Water may flow into the tank from the drainfield, filling the septic tank. You should use household water as little as possible to prevent backups of sewage in your home.
  • If your septic system includes a pump, it will not function without electricity. This can cause backups of sewage into your home. You should use extreme water conservation practices until power is restored: flushing toilets only when necessary, taking sponge baths and not allowing the water to run continuously while brushing teeth, shaving or during cooking practices.
  • When power to the system is restored, the pump system’s high-water alarm may sound for a period of time, but should eventually go off. If the alarm stays on, or if the system does not appear to be working properly in some other way, contact the system operator, installer or county health department. Repairs may be necessary prior to returning to normal water use. Residents may also need the services of an electrician if the sewage system’s electrical control panel or service connection sustained any physical damage or was flooded.
  • Do NOT continue to use water if sewage backs up into the house or if water or sewage is observed surfacing near the septic system. Keep children out of wet areas that are affected by sewage. Remove and discard household goods that become contaminated with sewage and cannot be disinfected, such as rugs, wall coverings and drywall. Wear rubber boots and waterproof gloves when cleaning up sewage.
  • After the storm, septic systems may be damaged during debris removal. Vehicles can crush drainfields, tanks and distribution boxes, especially when the soil is saturated. Pulling tree stumps with heavy equipment can also destroy drainfields. Ensure no one drives in or around your septic tank and drainfield, and either allow stumps to rot in place or have the stumps ground with a small stump grinder. If you suspect damage to your septic tank, have it professionally inspected and serviced. Signs of damage include settling or inability to accept water. Most septic tanks are not damaged by a flood since they are below ground and completely covered. However, sometimes septic tanks or pump chambers become filled with silt and debris, and must be professionally cleaned. If the drain lines in the disposal field are filled with silt, a new system may have to be installed in new trenches. Because septic tanks may contain dangerous gases, only trained specialists should clean or repair them.
Additional Sources of Information

Division of Environmental Health | 2728 Capital Blvd. | 1630 MSC | Raleigh NC 27699-1630 | Phone: (919) 733-2870 | Fax: (919) 715-3242 | Disclaimer